Sent: Wednesday, February 02, 2011 7:55 PM To: firstname.lastname@example.org Subject: Matt Blakely Importance: High
I wanted to take a minute to let you know how pleased we are with the workmanship provided by Matt Blakely today. We provided Matt with a scratched rim that had what appeared to be an un-repairable scratch. Much to our amazement…The rim looked great when completed. The customer even asked “where was the scratch?”!!
I will definitely share this very positive experience with my peers and all of our customers. I even have your flyers and business cards at the front counter to share with all who are in need of a service such as this.
Matt was also very professional and punctual, this is rare in our field and especially in regards of the remoteness of our location